Unlock the potential of your service desk
Mizo delivers service desk augmentation and efficiency powered by adaptive intelligence. Elevate your MSP into a true Next-Gen operation.
Why Mizo?
Tomorrow’s MSP is proactive, data-smart, and effortlessly scalable. Mizo delivers predictive intelligence that triages, resolves and documents tickets, turning backlogs into real-time wins.
Triages and dispatches tickets
Mizo automatically triages, bundles, and assigns tickets to the right team member.
Assists technicians
Mizo provides real-time assistance to technicians, selecting relevant knowledge base articles, assets and past tickets.
Automates documentation
Mizo automatically documents all interactions with clients and publishes them to your PSA and knowledge base.
Proven Results for MSPs
5 minutes
Saved for every ticket
30%
Less tickets escalated to L2 and L3 support
95%
Post fine-tuning accuracy rate
How Mizo Works
Deploy in minutes, not days
Connect your tools
Seamlessly link with your PSA, KB systems, and more, no coding required.
Experience auto fine-tuning
Mizo learns your data and workflows, so it understands your business.
Deploy with Confidence
Launch Mizo to handle tickets and augment your team.
Built to Work With You
No need to overhaul your setup.Mizo plays nice with the tools you already know: HaloPSA, IT Glue, Hudu, and more.
HaloPSA
ConnectWise PSA
SharePoint
IT Glue
Hudu
AutoTask
Coming soon
Confluence
Coming soon
Calculate Your Savings with Mizo
See how much you can save by automating support tickets with our platform. Reduce costs by 25% while improving response times.
All inclusive
Your current metrics:
$80,769
Estimated annual savings with Mizo
With Mizo you get:
- $3.37 saved per ticket (25% reduction in ticket processing costs)
- Faster resolution times for all tickets
- Flat ticket pricing
Scales with your operation
All Inclusive
$0.5 / ticket
For a minimum commitment of 1000 tickets / month. All prices un USD. Early access pricing available$0.6 / ticket
For a minimum commitment of 1000 tickets / month. All prices un USD. Early access pricing available- Triage
- Duplicate ticket auto-merge
- Automated contact info update
- Skill-based dispatch
- Documentation & similar ticket discovery
- Assisted resolutions (Next action)
- Automatic resolution documentation
- PSA (HaloPSA, ConnectWise, Autotask, and more)
- Documentation (IT Glue, Hudu, Sharepoint, and more)
- Setup Fee (None)
- Product Updates (Weekly)
- Support (Priority)
Features
Triage
Duplicate ticket auto-merge
Automated contact info update
Skill-based dispatch
Documentation & similar ticket discovery
Assisted resolutions (Next action)
Automatic resolution documentation
Integrations
PSA (HaloPSA, ConnectWise, Autotask, and more)
Documentation (IT Glue, Hudu, Sharepoint, and more)
Setup Fee
Others
Product Updates
Support
Common questions about Mizo
Be among the first to unlock the potential of your service desk!
Ready to transform your service desk operations? Join the community of forward-thinking MSPs who are already deploying Mizo!
Early access is limited to 100 MSPs.