Mizo Named Runner-Up in ConnectWise IT Nation PitchIT Competition 2025 Read the full press release
👋 Coming from r/msp? Welcome — here's the no-fluff version of what Mizo actually does. Skip to the details →
No buzzwords. Just fewer tickets in your queue.

The AI agents that actually clear your ticket queue

You've seen the hype. Here's the reality: Mizo triages, dispatches, resolves and documents real tickets end to end — in ConnectWise, Autotask or HaloPSA — so your techs stop drowning in L1 noise. Try it on your own board and see.

Mizo Agent · live ticket
SLA2h 00m
Ticket created#48213 · inbound email
TriagedP2 · billing · conf 0.96
Diagnosedmatched 3 KB articles + asset history
Dispatchedrouting → Resolution Agent
ResolutionM365 · NinjaRMM · autonomous playbook
Documented & closedKB updated · customer notified
Quality reviewSLA met · CSAT 100%
Listening for tickets…

What it does, without the sales pitch

Four agents that pick up where your automation rules give up. They read the ticket, figure out what it needs, take the action, and write it all back to your PSA — triage, dispatch, resolution and documentation, running in the background on your live board.

1

Triage & dispatch agents

Automatically triages, merges and dispatches tickets to the right team member, with agreement selection built in.

2

Resolution agents

Always on top of your tickets — analyzing sentiment, booking appointments and solving them end to end.

3

Documentation agents

Documents every customer interaction and publishes it straight to your tool stack.

4

Quality assurance agents

Learns from your data and workflows to check quality and automate recurring service-desk tasks.

The numbers, from real MSPs

26%

Average increased capacity per technician

30%

Fewer escalations

100%

Removes the need for a dedicated triage and dispatch role

Trusted by the best MSPs

Present logo
Atria logo
Commandare logo
IS System logo

How MSPs Use Mizo AI: Customer Success Stories

See how high-growth MSPs use Mizo to deliver faster support with AI-powered service desk automation.

Commandare Technologies logo

Commandare Technologies

Patrick Racine, Founder & President

With Mizo handling our triage, our technicians can focus on work that truly matters

Patrick Racine

Founder & President, Commandare Technologies

How MSPs Use Mizo AI: Customer Success Stories

See how high-growth MSPs use Mizo to deliver faster support with AI-powered service desk automation.

Nexxo Technologies logo

Nexxo Technologies

Laurence St-Yves, Chief Technology Officer

Our kill rate is better. Our SLA compliance is better.

Laurence St-Yves

Chief Technology Officer, Nexxo Technologies

One-click deployment

Mizo removes the months of manual setup that traditional tools need. Connect your stack and let Mizo learn from your workflows and data.

01

Connect your tools

Seamlessly link your PSA, documentation tools and more — no coding required.

02

Experience auto fine-tuning

Mizo's agentic AI learns from your data and workflows, so it understands your business.

03

Let Mizo handle the rest

Launch Mizo to handle tickets and augment your team.

Built to work with you

No need to overhaul your setup. Mizo integrates with your current stack: HaloPSA, ConnectWise PSA, AutoTask, IT Glue, Hudu, SharePoint, Confluence, Microsoft Bookings, and more.

HaloPSA


ConnectWise PSA


AutoTask


IT Glue


Hudu


SharePoint


Confluence


Microsoft Bookings


TimeZest


Slack


Teams


Nilear


TopLeft


ImmyBot

Coming soon

NinjaOne


Microsoft 365


Datto RMM


ConnectWise Automate

Coming soon

N-central

Coming soon

Scales with your operation

One simple, transparent plan with every agent included. Flat ticket pricing — predictable costs as you grow, no setup fee.

Contact us
All Inclusive

Simple and transparent plan

Triage Agent — classifies, prioritizes, merges & selects agreements
Dispatch Agent — routes to the right tech by skills & availability
Scheduling Agent — books technician appointments automatically
Resolution Agent — resolves tickets with full org context
Documentation Agent — documents & publishes to your stack
Quality Assurance Agent — checks quality and reports to managers
One-click deployment · no setup fee · weekly releases

Don't take our word for it. Test it on your own board.

Grab 20 minutes with Nat below — no slide deck, just Mizo running against real tickets. Or start the 14-day free trial and see for yourself.