Mizo Named Runner-Up in ConnectWise IT Nation PitchIT Competition 2025

We’re thrilled to announce that Mizo has been named the runner-up in the prestigious ConnectWise IT Nation PitchIT Competition at IT Nation Connect 2025! 🎉

After a rigorous 16-week accelerator program and competing against innovative companies from around the globe, we’ve secured second place and earned $30,000 in prize money—but more importantly, we’ve gained invaluable recognition within the MSP community.

The Journey to the Main Stage

The IT Nation PitchIT program is no ordinary startup competition. Now in its seventh year, this elite accelerator has attracted over 150 participants from more than 10 countries, with nearly 100 companies participating in PitchIT competitions since 2018.

Out of 26 emerging technology innovators who began this journey, only three finalists made it to the main stage at IT Nation Connect 2025 in Orlando. The competition was fierce, the standards were high, and the experience was transformative.

What Made This Competition Unique

The 16-week program included:

• Comprehensive business development training covering sales, marketing, product security, and pitch development
• Intensive mentorship coaching from industry veterans and MSP leaders
• Co-marketing opportunities with IT Nation’s extensive partner network
• Battle Royale competition where we demonstrated our value proposition to industry leaders
• Direct feedback from ConnectWise’s network of 45,000+ partners

Meeting Industry Giants

The PitchIT featured some of the most respected names in the MSP industry:

• Manny Rivelo - President & CEO, ConnectWise
• Sean Lardo - VP of IT Nation Communities, ConnectWise
• Rob Rae - CVP of Ecosystem, Pax8

Standing before these industry leaders and presenting our vision for transforming MSP service desks was both humbling and exhilarating.

The Winner: Strategy Overview

Congratulations to Strategy Overview, the well-deserved champion of PitchIT 2025! Their innovative service delivery automation solution impressed the judges and demonstrated the power of rethinking how MSPs approach their operations.

As Strategy Overview CEO Alex Markov shared: “We founded Strategy Overview to revolutionize how MSPs deliver services. This recognition validates our mission and accelerates our ability to bring transformative automation to the managed services industry.”

The third finalist, ThreatCaptain, also showcased an impressive unified security and networking platform, proving the caliber of innovation in this year’s competition.

What This Means for Mizo

“This year’s finalists represent the next wave of solutions driving growth and transformation for MSPs and their SMB customers, and that’s exactly the kind of innovation ConnectWise is proud to champion.” - Manny Rivelo, CEO, ConnectWise

For us, this recognition goes beyond the prize money. It validates our vision that MSPs don’t need full automation—they need Human-in-Loop automation done exceptionally well.

Our Core Belief

Most service desk automation promises “set it and forget it” solutions that leave MSPs uncomfortable with fully autonomous AI. We took a different approach:

• Stage 1: Traditional service desk where everything’s a ticket, IT is the bottleneck
• Stage 2: AI handles routine tasks, humans focus on complexity (where most MSPs should be)
• Stage 3: Full self-service and autonomous resolution (not where most MSPs need to be)

The data supports our approach:

• 30% fewer escalations
• 26% capacity increase
• Better first-touch resolution rates
• Technicians focusing on work that actually requires expertise

Looking Ahead

This achievement opens new doors for Mizo:

1. Enhanced visibility within the MSP community
2. Continued mentorship from former PitchIT champions
3. Expanded partner network through ConnectWise’s ecosystem
4. Validation of our Human-in-Loop automation philosophy

But our journey is just beginning. The real work starts now—taking this momentum and using it to help MSPs transform their service desks, improve their margins, and deliver better outcomes for their clients.

Thank You

This recognition belongs to our entire team, our early adopters who believed in our vision, and the MSP community members who’ve provided feedback and support along the way.

Special thanks to:

• ConnectWise for creating this incredible platform for innovation
• The judges for their time, expertise, and thoughtful evaluation
• Our competitors for pushing us to be better
• The MSP community for embracing new approaches to service delivery

Join Us on This Journey

We’re just getting started. If you’re an MSP struggling with service desk bottlenecks, technician burnout, or scaling challenges, we’d love to show you how Human-in-Loop automation can transform your operations.

• Try Mizo: Start your free trial
• Learn More: Explore our integrations
• Get in Touch: Contact our team

Here’s to innovation, collaboration, and building the future of managed services together! 🚀

For more information about the IT Nation PitchIT Competition, visit ConnectWise’s announcement and Globae NewsWire’s press release.