Connect Your MSP Stack
Mizo's agents run inside ConnectWise PSA, Autotask and HaloPSA and connect to your RMM, Microsoft 365, documentation and scheduling tools. Security, backup and phone systems work through your PSA or call forwarding, and each card says exactly how.
Professional Services Automation
Connect your PSA for intelligent ticket triage, routing, and resolution automation.
Knowledge & Documentation
Connect your documentation platforms so AI can access the context it needs for intelligent responses.
IT Glue
Access your IT Glue documentation for context-aware ticket resolution.
Learn more
Hudu
Connect Hudu documentation to power intelligent ticket analysis.
Learn more
SharePoint
Integrate SharePoint knowledge bases for enhanced AI responses.
Learn more
Confluence
Connect Atlassian Confluence for comprehensive documentation access.
Learn moreCommunication & Scheduling
Meet users where they work with AI-powered support in their preferred communication tools.
Microsoft Teams
Enable AI-powered support directly within Microsoft Teams channels.
Slack
Bring intelligent ticket creation and updates to your Slack workspace.
Microsoft Bookings
Automate scheduling and appointment management with AI assistance.
TimeZest
AI-driven appointment scheduling that books the right technician straight from the ticket.
Client Experience
Measure client satisfaction, run QBRs and manage customer success with experience and vCIO platforms.
Nilear
Enhance client experience with real-time feedback and sentiment tracking.
TopLeft
Unified experience management and time tracking for MSP teams.
MSPortal.ai
QBR, vCIO and customer success platform with a client portal. Portal tickets flow into your PSA, where Mizo picks them up.
Microsoft 365 & identity
Native integrations used to verify end users before sensitive changes.
RMM & endpoint management
Native integrations that bring device context into triage and diagnostics. Resolution actions are rolling out.
NinjaOne
Device context from NinjaOne for AI triage and diagnostics in your PSA. Resolution actions rolling out.
Datto RMM
Site and device context from Datto RMM for AI triage in Autotask, ConnectWise PSA or HaloPSA.
N-central
Customer, site and device context from N-able N-central for AI triage and diagnostics.
ConnectWise Automate
Computer context from ConnectWise Automate for AI triage on your ConnectWise PSA boards.
Phone systems (phone intake)
Forward calls to a Mizo number and the Phone Agent answers, matches the caller in your PSA and opens the ticket. No API integration needed.
RingCentral
Forward your RingCentral support line to the Mizo Phone Agent for 24/7 phone intake.
8x8
Forward 8x8 support calls to the Mizo Phone Agent for round-the-clock phone intake.
3CX
Route 3CX support calls to the Mizo Phone Agent with an inbound rule or forwarding.
Microsoft Teams Phone
Redirect Teams Phone auto attendant or call queue calls to the Mizo Phone Agent.
Zoom Phone
Forward Zoom Phone support calls to the Mizo Phone Agent via call handling rules.
Grandstream
Route Grandstream UCM support calls to the Mizo Phone Agent with inbound routes or time conditions.
Dialpad
Route Dialpad main line calls to the Mizo Phone Agent after hours or when nobody answers.
Nextiva
Add the Mizo Phone Agent as an external destination in your Nextiva call flow.
GoTo Connect
Add the Mizo Phone Agent to a GoTo Connect dial plan as an external number.
Vonage
Route Vonage Virtual Receptionist after-hours calls to the Mizo Phone Agent.
Webex Calling
Route Webex Calling queue overflow or hunt group forwarding to the Mizo Phone Agent.
Aircall
Redirect Aircall closed-hours or unanswered calls to the Mizo Phone Agent.
Intermedia Unite
Route Intermedia Unite hunt group timeouts or after-hours calls to the Mizo Phone Agent.
Ooma Office
Route Ooma Office after-hours calls to the Mizo Phone Agent.
Mitel
Route Mitel no-answer or after-hours support calls to the Mizo Phone Agent.
bvoip
Send your MSP's own bvoip help desk line to the Mizo Phone Agent after hours or on no-answer.
Crexendo
Route Crexendo after-hours or unanswered support calls to the Mizo Phone Agent.
Sangoma FreePBX
Route FreePBX calls to the Mizo Phone Agent with time conditions and a misc destination.
Yeastar
Route Yeastar P-Series after-hours or unanswered calls to the Mizo Phone Agent.
Don't see your phone system? Any system that can forward calls to an external number works. See how the Phone Agent works.
On the roadmap
Planned integrations. Not available today; contact us to be notified.
Pax8
Coming SoonOn the roadmap: license and subscription context for onboarding and license tickets.
Immy.bot
Coming SoonOn the roadmap: software deployment and computer setup driven from tickets.
CIPP
Coming SoonOn the roadmap: Microsoft 365 tenant actions through your CIPP instance.
Unified AI Automation
Connect your tools once and let Mizo's AI work across your entire stack
Easy Setup
Connect in minutes with secure OAuth and API integrations. No coding required.
Real-Time Sync
Bi-directional sync keeps your systems updated instantly as tickets flow.
Secure & Compliant
Enterprise-grade security and encrypted connections.