Immy.bot integration for Mizo AI agents: on the roadmap
A direct Immy.bot integration is planned. It isn't available today. Here is what we intend to build and how Mizo already handles software and setup tickets in your PSA.
- Status
- Coming soon · on the roadmap
- Connection
- Planned: Immy.bot API
- Works in
- ConnectWise PSA · Autotask · HaloPSA
- Agents
- Triage Resolution (planned)
About Immy.bot: Immy.bot (ImmyBot) is a Windows software deployment and computer onboarding automation platform for MSPs, built around desired-state deployments.
What we plan to do with Immy.bot
These are planned capabilities, not features you can use today.
Planned: software requests fulfilled
When a user requests an approved application, trigger the matching Immy.bot deployment from the ticket, with approval where you require it.
Planned: new computer setup tracking
Link onboarding tickets to Immy.bot computer setup so technicians see progress without switching tools.
Planned: broken software remediation
For a misbehaving app, propose re-running its Immy.bot deployment as a first fix.
Available today: software tickets triaged
Mizo already classifies, prioritizes and routes software requests and new-computer tickets in your PSA.
Immy.bot is on the roadmap, not live
A direct Immy.bot integration is planned but not available today. The use cases below describe what we intend to build; scope and timing can change. Talk to us if you want to be notified or help shape it.
What you can do today
Mizo runs in recommendation mode first, writing its reasoning to each ticket, and moves to autonomous handling only where you allow it.
Route software requests automatically
Mizo's triage and dispatch agents send software and setup tickets to the right technician inside your PSA.
Add device context from your RMM
Live RMM integrations (NinjaOne, Datto RMM, N-central, ConnectWise Automate) add device context to those tickets.
Shape the integration
Tell us how you use Immy.bot today. Early design partners get access first.
Mizo and Immy.bot: common questions
Can Mizo trigger Immy.bot deployments today?
No. The Immy.bot integration is on the roadmap and not available yet.
Would deployments run without approval?
The plan follows Mizo's standard model: recommendation first, autonomy only for the request types and clients you choose.
What happens to software requests in the meantime?
Mizo classifies them, routes them to the right technician and writes its reasoning on the ticket in ConnectWise PSA, Autotask or HaloPSA.
How do I hear when it's ready?
Contact us and mention Immy.bot. We'll reach out when early access opens.
Agents and pages that work with Immy.bot
Triage Agent
Classifies and prioritizes every ticket against your rules.
Dispatch Agent
Routes tickets by skills, workload and availability.
Resolution Agent
Executes approved fixes at the autonomy level you set.
AI agents for MSPs
The full Mizo agent fleet for MSP service desks.