Most teams are up and running within an hour. We guide you through the setup, and Mizo handles the fine-tuning (2 weeks).
Absolutely. We offer a guided demo and 3 months pilot programs so you can see Mizo in action in your environment.
Unlike static automation tools or rule-based workflows, Mizo is powered by AI and understands context. It analyzes ticket content, past resolutions, and your internal documentation to suggest the right actions, even when tickets are unstructured or ambiguous.
Traditional automation follows rigid rules. Mizo adapts in real-time, improves over time, and brings human-like understanding to your support process.
Getting started with Mizo is simple. Just book a demo with our team, we’ll walk you through how Mizo works in your environment and answer your questions. No complex deployment, no long onboarding — just real results, fast.
Mizo is hosted on Microsoft Azure and is designed to be scalable and secure. It is deployed as a SAAS. We handle all the infrastructure so you can focus on your business.
Mizo can understand and output data in any language. It is currently being used by customers in English, French and Spanish.
Getting Started with Mizo
Setting up Mizo is a straightforward process designed to minimize downtime for your service desk. The initial setup typically takes about two weeks, during which our team will guide you through the necessary configurations and adjustments to ensure Mizo operates seamlessly in your environment.
Once Mizo is integrated, it begins to learn from your ticketing data, analyzing past resolutions and internal documentation. This enables Mizo to provide context-aware suggestions, making your workflow more efficient and tailored to your specific needs.
How Mizo Differs from Traditional Automation Tools
Mizo stands out from traditional automation tools by leveraging advanced AI capabilities. Unlike static automation that relies on predefined rules, Mizo understands the context of support tickets, allowing for more nuanced and effective responses to customer inquiries.
This adaptive learning process ensures that Mizo not only improves over time but also handles unstructured or ambiguous tickets with human-like understanding, significantly enhancing the user experience compared to conventional solutions.
Supported Languages and Localization
Mizo currently supports multiple languages, including English, French, and Spanish, making it accessible to a diverse range of users. This multilingual support ensures that your global customer base can interact with the service desk in their preferred language.
Moreover, Mizo's localization features allow for tailored responses that resonate with users in different regions, enhancing customer satisfaction and engagement while maintaining operational efficiency across various markets.
Benefits of Using Mizo for Managed Service Providers
By adopting Mizo, managed service providers can significantly increase productivity and reduce operational costs. Mizo automates repetitive tasks and complex workflows, allowing your team to focus on higher-value activities that require human intervention.
Additionally, Mizo's real-time adaptability means that it continually learns from interactions, leading to improved service delivery and faster resolution times. This not only boosts your team's efficiency but also elevates the overall customer experience, positioning your MSP as a leader in service excellence.
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