Meet Mizo: Your AI Agent for MSPs

Mizo can understand and output data in any language. It is currently being used in English and French by our clients in production.

Mizo is hosted on Microsoft Azure and is designed to be scalable and secure. It is deployed as a SAAS. We handle all the infrastructure so you can focus on your business.

Yes, Mizo is designed to be flexible and tailored to your own organization's data. It connects to your PSA and knowledge base to provide the best possible answers to your customers.

Yes, every deployment starts with a fine-tuning period where we work with you and adapt the results to make sure the answers are accurate and helpful to your customers.

Mizo has been built by MSP employees to address real in-production problem. We handle time consuming tasks such as:

• - Ticket renaming
• - Priority assignation
• - Ticket categorisation
• - Similar ticket discovery
• - Related KB discovery

Mizo currently automates categorisation, prioritisation, and routing of tickets. We also recommend resolution steps and resources in your organizational tools.

We are currently working on automating completely the triage process using skill-based ticket assignment.

Mizo in designed to be deployed with minimal friction. All data is displayed to your PSA so your team can continue to work in the tools they are used to.

You can request access to the exclusive beta by contacting us using the contact page. Once onboarded, our team will guide you through the setup process.