Unlock the potential of your service desk

Mizo delivers service desk augmentation and efficiency powered by adaptive intelligence. Elevate your MSP into a true Next-Gen operation.

Mizo overview
Features

Why Mizo?

Tomorrow’s MSP is proactive, data-smart, and effortlessly scalable. Mizo delivers predictive intelligence that triages, resolves and documents tickets, turning backlogs into real-time wins.

Triages and dispatches tickets

Mizo automatically triages, bundles, and assigns tickets to the right team member.

Assists technicians

Mizo provides real-time assistance to technicians, selecting relevant knowledge base articles, assets and past tickets.

Automates documentation

Mizo automatically documents all interactions with clients and publishes them to your PSA and knowledge base.

Stats

Proven Results for MSPs

5 minutes

Saved for every ticket

30%

Less tickets escalated to L2 and L3 support

95%

Post fine-tuning accuracy rate

Deployment

How Mizo Works

Deploy in minutes, not days

1

Connect your tools

Seamlessly link with your PSA, KB systems, and more, no coding required.

2

Experience auto fine-tuning

Mizo learns your data and workflows, so it understands your business.

3

Deploy with Confidence

Launch Mizo to handle tickets and augment your team.

Mizo console
Integrations

Built to Work With You

No need to overhaul your setup.Mizo plays nice with the tools you already know: HaloPSA, IT Glue, Hudu, and more.

HaloPSA


ConnectWise PSA


SharePoint


IT Glue


Hudu


AutoTask

Coming soon

Confluence

Coming soon

Savings Calculator

Calculate Your Savings with Mizo

See how much you can save by automating support tickets with our platform. Reduce costs by 25% while improving response times.

All inclusive

Your current metrics:

Tickets per staff: 400
Cost per ticket: $13.46
Cost per ticket (with Mizo): $10.10

$80,769

Estimated annual savings with Mizo

Monthly savings: $6,731

With Mizo you get:

  • $3.37 saved per ticket (25% reduction in ticket processing costs)
  • Faster resolution times for all tickets
  • Flat ticket pricing
Pricing

Scales with your operation

All Inclusive

$0.5 / ticket

For a minimum commitment of 1000 tickets / month. All prices un USD. Early access pricing available
  • Triage
  • Duplicate ticket auto-merge
  • Automated contact info update
  • Skill-based dispatch
  • Documentation & similar ticket discovery
  • Assisted resolutions (Next action)
  • Automatic resolution documentation
  • PSA (HaloPSA, ConnectWise, Autotask, and more)
  • Documentation (IT Glue, Hudu, Sharepoint, and more)
  • Setup Fee (None)
  • Product Updates (Weekly)
  • Support (Priority)

View Mizo in action

Preview the next level of MSP operations.

FAQ

Common questions about Mizo