AI Service Desk Automation for MSPs
Transform your MSP service desk with intelligent automation. Automate ticket classification, dispatch, resolution, documentation, and knowledge base updates. Improve engineer productivity and customer satisfaction with AI-powered service desk automation.
From automation to AI-based decision making
Next-Gen MSPs are proactive, data-smart, and effortlessly scalable. Mizo AI Agent delivers predictive intelligence that triages, dispatchs, resolves and documents tickets, turning ticket backlogs into real-time wins.
Triages and dispatches tickets
Mizo automatically triages, merges, and dispatches tickets to the right team member through advanced
Assists engineers
Mizo is always on top of your tickets, giving you the best next steps to solve them faster.
Automates documentation
Mizo automatically documents all interactions with customers and publishes them to your tool stack
Proven Results for MSPs
23%
Increased capacity per technician
30%
Less escalations
12x
ROI
Customer stories
See how Mizo transformed Nexxo Technologies' service desk while helping them grow.
Nexxo Technologies
Our kill rate is better. Our SLA compliance is better.
Laurence St-Yves
Chief Technology Officer
One-click deployment
Mizo removes the months of manual setup for traditional tools. Just connect your tools and let Mizo learn from your workflows and data.
Connect your tools
Seamlessly link with your PSA, documentation tools, and more, no coding required.
Experience auto fine-tuning
Mizo leverages agentic AI to learn from your data and workflows, so it understands your business.
Let Mizo handle the rest
Launch Mizo to handle tickets and augment your team.
Built to work with you
No need to overhaul your setup. Mizo integrates with your current stack: HaloPSA, ConnectWise PSA, AutoTask, IT Glue, Hudu, SharePoint, and more.
HaloPSA
ConnectWise PSA
AutoTask
IT Glue
Hudu
SharePoint
Confluence
Forecast your ROI
See how much you can save by automating support tickets with our platform. Reduce costs by 25% while improving response times.
All inclusive
Your current metrics:
$105,000
Estimated annual savings with Mizo
With Mizo you get:
- $4.38 saved per ticket (30% reduction in ticket processing costs)
- Faster resolution times for all tickets
- Flat ticket pricing
Scales with your operation
All Inclusive
Simple and transparent plan
Early access pricing available- Triage Agent
- Dispatch Agent
- Resolution Agent
- Documentation Agent
- Quality Assurance Agent
- PSA (HaloPSA, ConnectWise, Autotask, and more)
- Documentation (IT Glue, Hudu, Sharepoint, and more)
- One-click deployment
- Setup Fee (None)
- Feature releases (Weekly)
- Support (Priority)